Imagine trying to juggle maintenance requests, membership inquiries, and accounting on top of your full-time job and family. As a volunteer for your association, there aren't enough hours in the day for everything. With help from an association management company, you can avoid dropping the ball.
Not sure how to find the right company based on your community's needs? Read on for the tips you need for a thorough search!
Experience and Expertise
As you begin your search, prioritize finding a company with relevant experience and expertise. There are now over 358,000 community associations in the US. How many of those communities has each association management company helped?
An experienced team likely has an efficient process in place for helping communities thrive. Look for a team with a proven track record of success. Ask how they helped their clients in the past.
Ask about each association manager's education and training. Make sure they have relevant knowledge based on your needs. For example, are they aware of local laws and regulations that may impact your community?
Look for an association management company with in-depth knowledge of how HOAs operate. They can help you find inefficiencies.
For example, how can they ensure more productive meetings? Leveraging their experience and expertise can ensure your community's future success.
Services Offered
Talk to your community members and ask where they need help most. Understanding their needs will ensure you find a company that can support their endeavors.
Look for a full-service association management company. Their services may include:
- Financial management
- Maintenance
- Landscaping
- Administrative management
- Legal services
Many associations have increased dues by as much as 300%. Ask the company how they'll help you avoid increasing dues for your community. They can ensure you better utilize your annual budget.
Determine if they'll help you develop processes to streamline these tasks.
Learn more about the tools each company uses. A company that utilizes state-of-the-art technology can reduce human error and inefficiency.
The Company's Reputation
Read online reviews to determine each company's reputation. Reading reviews will help you find a company worthy of your trust. You'll have peace of mind finding a company other communities have trusted in the past.
If you find complaints that repeat in multiple reviews, remove that company as a contender. You'll likely experience the same problems.
Communication Skills
Look for an association management company that will work and communicate with you moving forward. Ask how you'll receive updates (and how often). Determine if they'll use a portal to streamline requests.
Look for a company that's responsive during these initial interactions. They should be professional, prompt, and clear. Make sure they're transparent about their services and processes.
Find the Best Association Management in Cypress
Finding the best association management company shouldn't be stressful. Use these simple tips to streamline your search. Find an experienced association manager who can meet your community's needs.
Look no further than PMI Values Your Casa! Our team has nearly 20 years of industry experience helping communities like yours.
We'll use a customized approach to meet your community's unique needs. Contact us now to schedule your consultation.
